Objective

A motivated problem solver with a passion for technology, programming, and user interaction and experience. Drawing from a background in community building, I bring a unique blend of skills in fostering engagement, creating memorable experiences, and understanding user interactions. I am committed to continuous self-improvement and am eager to contribute my expertise to projects prioritizing user-centric design, community engagement, and user satisfaction.

Education

Master of Arts in Human-Computer Interaction

State University of New York at Oswego | Oswego, NY | 2018

Bachelor of Arts in Information Science with Computer Science and Cognitive Science Minors                    

State University of New York at Oswego | Oswego, NY | 2016

• Established a Learning Agreement focusing on Digital Humanities.

Associate of Applied Science in Computer Information Systems

Onondaga Community College | Syracuse, NY | 2013                                    

• Specialized in Web Technology

Experience

Experience Creator and Community Builder | Twitch/Self | Liverpool, NY

• Manage social media and communicate with a growing community regarding the latest technology and gaming news.
• Create experiences with members around a variety of gaming and content through interaction during Twitch live streaming.
• Examine and discuss interfaces of various websites and software while extending knowledge of UI/UX and Technology.
• Work with companies to introduce users to inexpensive solutions to encourage them to explore content creation.
• Interact, network, and stream with other creators on Twitch both domestically and internationally.
• Assist creators in designing Discord communities that encourage growth and engagement through themes, bots, and webhooks.

Technology Assistant | SUNY Oswego | Oswego, NY

• Maintained and monitored three computer labs with over 100 computers and 8 printers.
• Provided both hardware and software support for all students and users.
• Assisted supervisory staff with updating computers, training new team members, and installing new hardware for staff and labs.
• Worked simultaneously as a Desk Attendant responsible for resident assistance and management of the front desk website.

Consultant | Secure Network Technologies | Syracuse, NY        

• Performed data mining techniques to obtain digital and physical information on selected clients for social engineering purposes.
• Used programs such as Adobe Photoshop and InDesign to create and modify printed and digital material.
• Modified and maintained the Secure Network Technologies website using WordPress.

Web Developer | ACS-Web | Liverpool, NY        

• Designed and developed websites with a focus on e-commerce using a web-based tool called Shopify.
• Managed projects by meeting with clients to discuss their needs and feedback on website design.
• Gained understanding and a small amount of experience with Search Engine Optimization.

Technical

Programming: HTML, CSS, MySQL, WordPress, Python

Software: Discord, OBS, Adobe Creative Cloud

Operating Systems: Windows, Mac OS, Linux, Android, iOS/iPad OS, Chrome OS

Certificates and Achievements: Dean’s List during Fall 2015 and Spring 2016, Fall 2013 Cyber Aces: Top 38% nationally and Top 43% statewide(NY).